Volunteer Recruitment and Referral Policies

1. The Community Information and Volunteer Centre (CIVC) will accept requests for the recruitment and referral of volunteers for positions, which, in the opinion of CIVC offer a positive experience for the volunteer.

2. Volunteers will not be referred to individuals who make a direct request to CIVC for a particular service. These individuals should be referred to an agency, which can act on his/her behalf to meet their needs or request volunteer assistance on their behalf.

3. CIVC will not accept requests for recruitment and referral as follows:

   a)Volunteers will not be referred to any denominational group if the purpose of the volunteer work is the propagation of religious beliefs.

   b)Exceptions may be made, however, to church sponsored groups, such as CGIT, Guides or Scouts. Volunteers may also be referred to denominational groups engaged in community projects such as day care, after school care or camp, providing it is a non-profit service and not restricted to church members only.

   c)Volunteers will not be referred to any political party or organization for any reason.

   d)Volunteers will not be referred to an organization where they are obliged to become a fee-paying member of the organization in order to be volunteers, or where they will be required to pay for orientation and training (beyond cost-recovery).

   e)Volunteers will not be referred for positions that should normally be filled by paid staff, or for positions whose regular paid staff are on strike.

   f) Volunteers will not be referred to agencies which discriminate as per the Individual Rights Protection Act or which discriminate regarding items such as social status and income.

   g) Volunteers will not be referred to agencies which offer honoraria in an amount which would be interpreted as payment for service (however, payment for out-of-pocket expenses, ie. bus fare, car expenses, babysitting, etc. are encouraged).

4. Volunteers will be interviewed, in person, whenever possible and then referred to the most appropriate position available.

   a) CIVC will follow up with volunteers at designated intervals to ensure that the referral has been appropriate and that the volunteer is having a positive experience.

   b) CIVC will follow-up with agencies at designated intervals to determine the status of the volunteer with the recruiting agency.

5. Organizations contracting to utilize CIVC's recruitment and referral service are required to attend a consultation to guarantee a mutual understanding of expectations and procedures.

6. Any recruiting agency may arrange with CIVC for further on-site consultation for staff training or problem solving regarding recruitment, referral, program development or volunteer management.

7. CIVC shall, at our discretion, publicize requests for volunteers in available media to make volunteer opportunities known.

8. Evaluation shall be performed on a regular basis to ensure ongoing effectiveness and to provide recommendations for necessary change or improvement.

9. CIVC shall promote recognition of volunteers for their valuable contribution to the community.

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